GabrielEthnio – Remote Usability Software Feb 14 2006
Neat usability testing service that is well designed and seems like a pretty useful service…
Ethnio makes usability testing easy, quick, and accurate.
Ethnio is a simple moderated usability application that allows you to easily conduct usability test sessions right from your desk or anywhere you have an internet connection and a phone. It’s made by usability people, for anyone interested in conducting their own remote usability studies.
… but not cheap: $2,000 – $6,000 per month!
February 19th, 2006 at 3:40 pm
or 28 cents per minute!! those high monthly rates or only for gigantic companies like oracle and allstate that run 20 tests per month.
February 19th, 2006 at 5:57 pm
Nate,
How many minutes would a typical engagement cost? One of the reasons that I didn’t counter with the the 28 cents per minute figure is that I don’t see where it says how much a typical session would cost, or how many sessions would be needed. If it’s a 10 minute session and that costs $2.80 (total) then that seems pretty reasonable (so an hour would cost $16.80), but I guess it doesn’t seem clear how it all works if you are buying minutes instead of the whole monthly plan and what exactly you get for that .28/minute, etc.
February 20th, 2006 at 3:26 pm
Great question. It usually costs about $26 per user (45 minute sessions are average), and the number of people in a study varies from 1 to 20. We have just added a cost calculator for all this – http://ethnio.com/pricing (don’t forget to super refresh).
January 9th, 2008 at 4:25 pm
FYI Ethnio is now free (!) and completely rewritten. (I’m one of the developers and just stumbled onto this post).
Cheers
January 23rd, 2008 at 12:08 pm
Chris, that’s great to hear! Will have to check it out again.
Thanks,
Gabriel
February 21st, 2008 at 12:30 pm
Just doing a search on this – and SO GLAD to hear from Chris Blow…I will be checking this immediately
Bye