Neat usability testing service that is well designed and seems like a pretty useful service…
Ethnio makes usability testing easy, quick, and accurate.
Ethnio is a simple moderated usability application that allows you to easily conduct usability test sessions right from your desk or anywhere you have an internet connection and a phone. It’s made by usability people, for anyone interested in conducting their own remote usability studies.
… but not cheap: $2,000 – $6,000 per month!
6 responses to “Ethnio – Remote Usability Software”
or 28 cents per minute!! those high monthly rates or only for gigantic companies like oracle and allstate that run 20 tests per month.
Nate,
How many minutes would a typical engagement cost? One of the reasons that I didn’t counter with the the 28 cents per minute figure is that I don’t see where it says how much a typical session would cost, or how many sessions would be needed. If it’s a 10 minute session and that costs $2.80 (total) then that seems pretty reasonable (so an hour would cost $16.80), but I guess it doesn’t seem clear how it all works if you are buying minutes instead of the whole monthly plan and what exactly you get for that .28/minute, etc.
Great question. It usually costs about $26 per user (45 minute sessions are average), and the number of people in a study varies from 1 to 20. We have just added a cost calculator for all this – http://ethnio.com/pricing (don’t forget to super refresh).
FYI Ethnio is now free (!) and completely rewritten. (I’m one of the developers and just stumbled onto this post).
Cheers
Chris, that’s great to hear! Will have to check it out again.
Thanks,
Gabriel
Just doing a search on this – and SO GLAD to hear from Chris Blow…I will be checking this immediately
Bye